Dashboard Manager allows T-Mobile to attend to multiple customers with the same issue. In the past, whereas one customer complaint letter may have led to meetings and discussions on that individual case, the attention today is on how to recognise similar problems from customers across the whole business and determine which solutions to offer them all.

According to Frank van Roekel, IT manager for the project, "It's remarkable that, even in the IT department, there continues to be more and more interest in the dashboard. It's a very reliable method for creating transparency and offering multiple departments access to the results of a number of activities."

Speedy Hire operates a number of separate lines of business under a single company umbrella, all of which had their own sales and support mechanisms.  

As part of an effort to adopt a more tailored sales strategy, the company was looking for a business intelligence solution that can collect information from across various parts of the business and collate it into a single repository.  Business Objects emerged among a number of leading BI vendors with a customised business intelligence solution that will help Speedy Hire to transform their business to a cohesive reporting machine.

Nutricia had the requirement to implement a Data Warehouse to deliver reporting capabilities to the U.K. userbase. It was critical that there was minimal interruption to the source systems,in this case mainly the existing ERP system. The U.K. Business Systems team at Nutricia is small and agile and has to deal with a broad spectrum of IT related issues. Consequently, there was only a limited level of experience within the in-house team of Data Warehouse design and development.

ITP, because of its specialist business intelligence and data warehousing knowledge, was invited to discuss Data Warehousing with Nutricia from the perspective of strategy, direction and implementing technology.

Millward Brown’s existing business applications were able to supply the functionality required initially for their financial reporting, however IT Performs significantly enhanced the Business Intelligence capabilities within their Finance function to provide real-time, ad-hoc and automated standard financial reporting integrated with their existing Intranet portal deployment.

The Business Intelligence solution was successful enough to then be extended to cover the Estimating function and the assignment of personnel to the Market Research projects.

Successful Business Intelligence Initiatives drive action that significantly improves your business results where it most counts. Delivering the right information to empower people to make the best decisions for your organisation requires an extraordinary programme of work. ITP Advantage is founded on many years experience of implementing BI solutions across diverse organisions and recognises the key role played by leadership in delivering results. ITP Advantage is a framework that succeeds in delivering business benefits where other approaches may fail.

CP Foods is one of the leading agro industrial and food suppliers in the UK for products such as chicken, duck, fish and pork.  Imported from Thailand they distribute to some of the leading UK retailers including Sainsbury’s, Burger King and Somerfield.

With the business growing at a rapid rate and the turnover increasing year on year, the necessity for better Management Information became more critical to the continued success of the business.

IT Performs analysed the requirements and quickly understood the business issues and the data itself.
Over thirty data feeds were combined into a 'Logistics' data mart in an Oracle database. One of the main design objectives was to easily and efficiently meet business-reporting requirements and allow growth and change into the future. For example, initial feeds are weekly, but the system has been designed to easily accommodate daily feeds at a later stage. As a result IT Performs were engaged to design and build a Logistics data mart populated with......