Following the success of last years National Complaints Day, we are proud to yet again be sponsoring this years event at a platinum level, with the additional bonus of now partnering with a true expert in the field!
Michael Pollard is a dedicated complaints expert and has extensive senior level experience in complaints management and customer service. He helps businesses in many different industries to address customer service and complaints issues. Michael is on hand to answer any of your complaints related questions, so feel free to contact him or click here to read his more about Michaels extensive experience.
IT Performs are proud sponsors of National Complaints Day. This is being held on Friday 13th August 2010. A day dedicated to helping consumers and organisations “Turn Complaints Into Gold!” National Complaints Day will comprise of a number of free events publicising consumer issues and your rights, as well as providing expert advice and support to organisations aiming to improve their customer service! Register here.
For more information on how you can Learn from your Complaints please click here.
0845 124 9495 or email us today.
BusinessObjects Edge Series is the business intelligence (BI) choice of mid-size companies that want to improve business processes, discover new opportunities, and gain an advantage over the competition. The robust mid-market suite delivers affordable solutions that address any BI requirement – from flexible ad hoc query reporting and analysis, to dashboards and visualisation, to powerful data quality and integration.
Join our 30-minute webinar and hear Ronan Daly explore the features and capabilities of the latest Business Objects offering and how the Business Objects XI 3.1 platform has evolved, with benefits including:
- Web Portal Login and Security
- Ad Hoc Capabilities (Predefined Reports, Alerts, Changing Parameters, Ad Hoc Report Creation, Compare and Contrast capabilities)
- Visualisations; Predefined Dashboards for Management & Dynamic Searching Capability
- Microsoft Office Integration
Date & Time: 21st July 2010, 10:00 » Register now
Get your head where your heart is – fully in the game!
Here at IT Performs we are just as excited about the World Cup 2010 as you are, so we are publishing two fully functional, complimentary, football applications;
Be the Worlds Biggest Footfall Fan from QlikView:
With access to the incredibly powerful World Football Fan App, you’ll be ahead of the rest of the world with up-to-the-hour and deep historical data on the teams and players, going back to 1930. Get instant answers to your football questions on your desktop or on any of the world’s most popular mobile devices.
Ready to become the World-Master-Of-Football-Facts? Get your free access now.
Also from SAP Business Objects the essential 2010 Football Scores Tracker:
Powered by Xcelsius this clever little scorecard will keep track of the scores, and complete the Group Table information for you. It also holds a wealth of information regarding the stadiums around South Africa, so you can swat up on interesting facts and figures. Track your scores now.
For more information on these applications please do not hesitate to contact us: 0845 124 9495 or email us today.
Meet us on Stand 4
Focus on Business Intelligence and Financial Excellence
Hear about the latest innovations and best practices in Business Intelligence (BI) and Financial Excellence (FE) from the very experts who spearhead the development of our industry-leading solutions.
Forming part of the SAP World Tour 10 programme, these tracks showcase a range of topics on the challenges and rewards of a well-executed BI or FE strategy.
In addition to a packed conference agenda, you can also ‘test drive’ all of the technologies featured in the presentations in our BI and FE exhibition suites.
Thursday 8th July, ICC Birmingham
Click here to register, alternatively click here for more information.
BusinessObjects Edge Series is the business intelligence (BI) choice of mid-size companies that want to improve business processes, discover new opportunities, and gain an advantage over the competition. The robust mid-market suite delivers affordable solutions that address any BI requirement – from flexible ad hoc query reporting and analysis, to dashboards and visualisation, to powerful data quality and integration.
Join our 30-minute webinar and hear Ronan Daly explore the features and capabilities of the latest Business Objects offering and how the Business Objects XI 3.1 platform has evolved, with benefits including:
- Web Portal Login and Security
- Ad Hoc Capabilities (Predefined Reports, Alerts, Changing Parameters, Ad Hoc Report Creation, Compare and Contrast capabilities)
- Visualisations
- Predefined Dashboards for Management
- Dynamic Searching Capability
- Microsoft Office Integration
BusinessObjects Edge Series 3.1 maintains the strategy of being the most accessibly priced solution packaged and designed for mid-sized companies.
Updating BusinessObjects Edge Series to the latest platform shows the commitment from Business Objects to give your mid-market customers access to the latest technology and give you feature parity with our enterprise solutions.
Thursday 17th June, 10am – approx 30 minutes.
Click here to register.
Faced with savage cuts in funding and unprecedented increases in student applications, how can the Higher Education sector position itself to benefit from growth, support excellence in teaching and continue to serve both industry and the wider economy?
What’s needed is more reliable insight that will drive robust, fact-based decision-making, enabling institutions to navigate political, financial and operational risks and opportunities with greater certainty.
Join SAP and Column5 for an online briefing session on 27th April as we explore how SAP BusinessObjects Enterprise Performance Management solutions, combined with Column5’s Higher Education Starter Kit, can help achieve this aim. We will be examining how:
- You can model the impact of future funding cuts within minutes or hours, not weeks or months
- Labour-intensive HEFCE planning and reporting becomes fully automated, reducing manual checks and cutting number-crunching cycle times by 60%
- You stand to gain a “single version of the truth” with unified planning, forecasting, and scenario modelling
- You can anticipate a return on CAPEX by Year 1 and continuous ROI over the longer term
As Government capital funding is set to be slashed by up to 15%*, this specialist solution from SAP and Column5 has been developed to bring the performance management insight currently bringing greater efficiency to the commercial sector to colleges and universities.
Register now for this online briefing and discover how we can help you to weather these testing times by equipping you to take more confident decisive action sooner.
*Source: HESA, based on cash terms on the 2009/10 allocation
February 17th, 2010
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BusinessObjects Edge Series is the business intelligence (BI) choice of mid-size companies that want to improve business processes, discover new opportunities, and gain an advantage over the competition. The robust mid-market suite delivers affordable solutions that address any BI requirement – from flexible ad hoc query reporting and analysis, to dashboards and visualisation, to powerful data quality and integration.
Join our 30-minute webinar and hear Ronan Daly explore the features and capabilities of the latest Business Objects offering and how the Business Objects XI 3.1 platform has evolved, with benefits including:
- Web Portal Login and Security
- Ad Hoc Capabilities (Predefined Reports, Alerts, Changing Parameters, Ad Hoc Report Creation, Compare and Contrast capabilities)
- Visualisations; Predefined Dashboards for Management & Dynamic Searching Capability
- Microsoft Office Integration
Time: 26th February 2010, 10:00 » Register now
Roundtable Series Launched – 1st Event Wednesday 10th February at The Belfry
We are thrilled to open the registration process for our upcoming Roundtables, aimed at providing Senior Executives the answers to all their Business Intelligence / Performance Management questions.
Are you considering a BI implementation or want to upgrade your current system but don’t know which product would suit your company or even if you need one at all! Here you will find the answers to this and much much more.
This series of Roundtables deals with different areas of business intelligence, what you need to know to make the right decisions and be better equipped knowledgeably before signing any sizeable purchase orders.
These events are based primarily at the Senior Exec and aim to demystify all of the jargon and uncertainty you may have around BI. These events will be held by consultants and Directors, NOT Sales so you will not be sold to!
For more information please click here
Business Intelligence is a term used to describe a set of methods and concepts which helps in improving the business decision making. It is the major part of Business management and consists of applications and technologies that allows users to gather, access, and analyse a company’s data and information. Business Intelligence applications include the activities of decision support system, reporting and query, statistical analysis, online analytical processing, data mining and forecasting. Business intelligence (BI) helps in simplifying information discovery and analysis and also makes it possible for decision-makers at all levels of an organisation to more easily access, understand, analyse and act on information, anytime and anywhere. There are various factors that influence a Business Intelligence system and they include customers, competitors, business partners, internal operations etc.
The major aim of Business Intelligence tools is to support better decision making. For the better business decision making and strategic planning, a variety of tools are there in the market. These tools are specially designed to report, analyse and present data. Some of the major Business Intelligence tools include Spreadsheets, Reporting and Querying software, OLAP, Digital Dashboards, Data mining, process mining etc
Visit our Glossary of Terms for more definitions.
Business Intelligence Consultant Vinay Patel has become the next to qualify in the notoriously difficult QlikView Exams. Vinay passed the series 9 exams and interview process with flying colours. This now provides IT Performs with a broader QlikView knowledge base sitting along side Phil Morris and Steve Hill who have also got QlikView experience and knowledge, which continues to strengthen our partnership and product set offering.
