ComplaintCommunity - Platinum Partners

We are happy to announce that we recently became Platinum Partners to ComplaintCommunity

ComplaintCommunity is supported by the Platinum Partner Network, a dedicated panel of experienced specialists in Complaint Management and Customer Service Improvement.

We here at IT Performs improve the way companies? measure and manage their business, so this makes perfect sense to team up with another specialist company also involved in companies data.

Our partnership means IT Performs will help users of ComplaintCommunity analyse their data to understand their business and ComplaintCommunity will help companies capture more details about what their customers think of them, a vital part of performance management.

Our experienced people, best practice processes, and market leading software tools deliver up-to-the-minute information from clients systems so they can make better decisions, act more quickly and have a positive impact when and where it matters most... When customers complain about your products and services!

In addition, IT Performs offer a service to help customers overcome data quality problems, so any customer issues caused by poor data can quickly and easily be fixed, helping increase customer satisfaction.

About ComplaintCommunity

ComplaintCommunity.com has been launched in 2008 after extensive research, and is owned by CompComm Ltd.

There are over 500 million complaints each year in the UK and the trend is rising. They have built the site to try and fix the problems for all parties, whether they be complainers or complainees. Their aim is to resolve complaints to a mutually satisfactory conclusion.