We were recently working on an SAP BusinessObjects BI4.1 Service Pack 2 environment with single sign on (SSO) configured. When we updated to Service Pack 3 SSO stopped working!
After some investigation we realised that tomcat\Webapps\BOE\WEB-INF\config\custom folder the global.properties and BIlaunchpad.properties had been removed.
We re-instated these and single sign on worked successfully.
For future reference before installing the update, take a copy of the .properties files fro...